SmartDrive Receives Customer Value Leadership Award for Trucking Industry Video Safety Solutions by Frost & Sullivan

As SmartDrive 360 presents a full view of the truck to ascertain how incidents happen, it enjoys huge popularity in industries such as oil and gas, waste, and transit, where monitoring plays a major role in regulation and company compliance. With billions of driving miles and over 80 million driving skills assessed in its database and a thorough understanding of industry-based requirements, SmartDrive is adept at enabling fleets to configure driver performance scoring and training practices for industry-specific fleets.

“Many of SmartDrive’s customers have realized a 55 percent reduction in collision frequency, resulting in 70 percent cut in collision costs. Furthermore, the SmartDrive solution has lowered driver distraction by 85 percent, driver fatigue by 56 percent, speeding by 68 percent, and non-adherence to seatbelt requirements by 68 percent,” said Frost & Sullivan Research Analyst Krishna Chaithanya. “An important value-added service is SmartDrive’s instant review and support service, which can ensure exoneration when the driver of a SmartDrive-equipped vehicle is not at fault, speeding the resumption of vehicle operation in as little as 90 minutes from the time of an incident.”

Original equipment manufacturers (OEMs) are attempting to improve commercial vehicle safety by developing artificial intelligence for trucks using 360-degree radar scanning, coupled with video recording. SmartDrive’s portfolio of solutions complements these OEM innovations and the company’s proven excellence in product development and third-party integration capabilities position SmartDrive as the provider best positioned for collaborations with OEMs.

SmartDrive has also set the industry benchmark with its customer-first approach to pre- and post-sales service. In addition to testing and demonstrations onsite at client locations, it organizes sessions to give clients a better understanding of product and service capabilities. Customers can choose among a variety of packages and services that best fit their needs. This package-based model allows customers to opt for a pre-defined solution or choose a unique configuration, depending on their needs and budget.

Outside North America, SmartDrive is aggressively expanding in Europe and has a sizeable customer base in the United Kingdom. Other developing markets such as Australia, New Zealand and South Africa are also gradually embracing SmartDrive’s solutions. In 2014–2015, the company registered a growth rate of 104 percent, which is one of the best in the industry, and is expected to continue growing rapidly due to its capabilities and focus on developing markets.

“Overall, Frost & Sullivan’s independent analysis of the safety solutions market clearly shows SmartDrive’s extensive product offering, backed by ground-breaking analytics, review, and coaching services, makes it unique in the video safety solutions market,” observed Chaithanya.

“We are proud to be recognized by Frost & Sullivan with its Customer Value Leadership Award for fleet video safety programs. We offer a powerful combination of innovative technology, an easy-to-manage program, actionable analytics that add immediate value and a team that puts the customer’s business first. It is gratifying to receive an award for our top priority – providing the transportation industry with a video safety solution that delivers the most value, great service and relentless innovation,” said SmartDrive CEO Steve Mitgang.

Each year, Frost & Sullivan presents this award to the company that has demonstrated excellence in implementing strategies that proactively create value for its customers with a focus on improving the return on the investment that customers make in its services or products. The award recognizes the company’s inordinate focus on enhancing the value that its customers receive, beyond simply good customer service, leading to improved customer retention and, ultimately, customer base expansion.

Frost & Sullivan’s Best Practices Awards recognize companies in a variety of regional and global markets for outstanding achievement in areas such as leadership, technological innovation, customer service, and product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research.

A complimentary copy of The 2015 North American Frost & Sullivan Award for Customer Value Leadership report is available for download at www.smartdrive.net.

About SmartDrive Systems

SmartDrive Systems gives fleets and drivers unprecedented driving performance insight and analysis, helping save fuel, expenses and lives. Its video analysis, predictive analytics and personalized performance program help fleets improve driving skills, lower operating costs and deliver significant ROI. With an easy-to-use managed service, fleets and drivers can access and self-manage driving performance anytime, anywhere. The Company has compiled the world’s largest storehouse of more than 80 million analyzed risky-driving events. SmartDrive Systems is based in San Diego, Calif., and employs 450 people worldwide.

For more information on SmartDrive Systems, please visit www.smartdrive.net.

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