Video-Based Safety Program Helps Regional Parcel Carrier Increase Safety Score by 47 Percent
SAN DIEGO, July 8, 2015 — SmartDrive Systems, a leader in driving performance solutions that reduce collisions and improve fuel efficiency, today announced that leading regional parcel carrier LSO, formerly Lone Star Overnight, has adopted SmartDrive’s video-based safety program. LSO, which delivers throughout the Southern states of Texas, Oklahoma and Louisiana and in Mexico, selected SmartDrive’s technology as part of its commitment to enhance the company’s safety program. Since implementing SmartDrive, LSO has improved its safety score by 47 percent, which has a direct correlation to reduction in crash rate, and has benefitted from enhanced visibility to key areas to focus on for continuous period-over-period improvement.
“With countless distractions faced by today’s driver, we knew that adding video to our safety program would have a meaningful impact on our fleet safety,” said Steve Hendon, safety & compliance manager at LSO. “In addition to being easy to use, SmartDrive’s video-based safety program helps us identify and address high risk areas, including cell phone usage, driver fatigue, rolling stops and seatbelt compliance. Armed with this information, we were able to quickly and productively engage drivers on areas for improvement and measure the results with easy-to-understand, easy-to-act-on key performance metrics.”
SmartDrive’s video-based safety program identifies the high risk driving that leads to collisions with an open platform that captures video, vehicle, audio and driving data. This footage is automatically offloaded for expert review and analysis, providing a clear picture of what is happening on the road and is prioritized for action by the fleet. LSO utilizes the SmartDrive system and references video footage during driver trainings to address issues and recognize drivers that have demonstrated good driving skills. After LSO deployed the SmartDrive program at one of its sites, the fleet was able to lower the risks that are key leading indicators of collisions – seatbelt compliance improved by 100 percent, while mobile phone usage and texting were reduced by 90 percent and 69 percent respectively. Excessive speeding incidents were cut in half, while incomplete stops were lowered by 82 percent and unsafe following decreased by 77 percent.
“We are proud to have been selected by LSO, a fleet with a focus on customer service and among the highest shipping reliability records and lowest damage rates in the industry,” said Steve Mitgang, CEO of SmartDrive. “LSO’s focus on safety demonstrates that investment in video has a positive ROI. Because we deliver a powerful combination of real-time video capture and predictive analytics, we are able to deliver the fastest results in the shortest amount of time, reducing collisions and materially reducing risk–even for the safest fleets.”
LSO drivers continue to see the benefits of SmartDrive’s video-based technology, where the system has helped identify driver fatigue issues, capturing risky nighttime driving and providing video for further coaching and training. In addition, video provides insight into driver and vehicle behavior in response to calls reported via the company’s complaint line.
Hendon added: “It feels good when you can go back to the driver and showcase the information that the SmartDrive video-based program is providing on their behalf. It also gives us an opportunity to thank them for handling their job professionally. While our drivers were initially reluctant to embrace in-cab video, they quickly saw the benefits.”
LSO, a leading regional parcel carrier founded in 1991, is headquartered in Austin, Texas and offers a full range of next-day, day-definite guaranteed deliveries. LSO has among the highest reliability records and lowest damage rates in the industry offering competitive rates throughout Texas, Oklahoma, Louisiana, southeastern New Mexico and Mexico. LSO provides live customer support and flexible shipping solutions. For more information, visit www.ShipLSO.com or call 1-800-800-8984.
About SmartDrive Systems
SmartDrive Systems gives agencies, drivers and operators unprecedented performance insight and analysis, helping to save fuel, expenses and lives. Its video analysis, predictive analytics and personalized performance program help agencies improve skills, lower operating costs and deliver significant ROI. With an easy-to-use managed service, agencies can access and manage performance anytime, anywhere. The Company has compiled the world’s largest storehouse of more than 80 million analyzed risky-driving events. SmartDrive Systems is based in San Diego, Calif., and employs 450 people worldwide.
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- Posted by Erica Frank
- On July 8, 2015