Primary Objective of Position:

The Senior Web Administrator works to achieve maximum customer satisfaction when using SmartDrive’s web sites.

Major Duties/Responsibilities:

• Manage existing web sites and web services
• Monitor for responsiveness as well as for error conditions
• Profile web sites and web services for tuning
• Work with Development and QA to make sure errors are logged and scheduled for correction.
• Work with Customer Service to assure customer satisfaction and SLA compliance.
• Involvement in the full customer lifecycle
• Developing of project plans and ensuring that program milestones and objectives are met
• Provide feedback to Product Management for improvements to web sites and web services.
• Identifying and managing SLA and customer expectations for deliverables throughout the customer lifecycle
• Clarify issues facing the business/functional unit

Minimum Job Qualifications:

- BA/BS or equivalent experience.
- Minimum of 7+ years of successful web site and web services
- 5 years experience with ASP.NET websites and services
- Proven ability to listen, extrapolate information and leverage internal resources to   effectively provide solutions to customer.
- Experience with Windows 2008 a plus
- Experience with SQL 2008 a plus
- Excellent written and verbal communication at all levels within an organization.
- Ability to effectively learn technical products, services and solutions and readily apply new   knowledge.
- Proficiency in Windows based applications (WORD, EXCEL and Power Point).
- Proven track record for working effectively with technical and business functions
- Demonstrated success in managing complex projects with multi-disciplinary teams
- General consulting, analysis, design and presentation skills
- Experience in risk management a plus.
- Experience with AD
- Experience with MVC website model a big plus.

Contact: Brett Coin